Special Assistance


1. Unaccompanied Minor (UNMR) 

Unaccompanied Minor (UNMR): Child above 5 & below 12 years of age on the date of travel & who is not accompanied by a parent/guardian/companion on the same reservation.

Air Taxi accepts unaccompanied minor (child above 5 & below 12 years of age) passengers, subject to the following conditions:

  • Upon signing of indemnity form i.e. UNMR Request for Carriage Form by a parent/guardian of the minor
  • Payment of an additional charge per sector per UNMR as given in ‘Fares, Taxes, Fees & Charges’ section
  • Valid photo ID of both, the unaccompanied minor & the parent/guardian is confirmed before departure.

The UMNR ticket is issued as an ADULT. Air Taxi staff member will assist the UNMR till the boarding & upon landing till received by the authorized representative, only after ascertaining the identity of the person as per the details mentioned in the UNMR Request for Carriage Form.

Parent/guardian must remain present at the departure station until the flight has departed. The authorized representative/parent/guardian must be available at the arrival station 30 min. before the scheduled time of arrival of the flight.

Air Taxi does not carry unaccompanied minor below the age of 5 yrs. Unaccompanied minor below the age of 5 yrs must be accompanied on the same reservation by a companion aged 18 years or above.

2. Infants

Infant: Child above 7 days & below 2 years on the date of travel & who is accompanied by a parent/guardian/companion on the same reservation.   

Passenger accompanying the infant must carry his/her & Infant’s valid ID for inspection (of age & ID) at the airport on the day of travel.

For safety reasons, we do not allow infants to sit on their own, they must be seated in an adult’s lap.

No extra seats may be booked for infants.

Owing to limited inventory for accommodating infants per flight, only 1 infant is allowed per adult.

Infants do not qualify for a free baggage allowance. Baby seats or push chairs are not allowed on-board.

A valid birth certificate of the infant is a must for identity verification before boarding.

If the infant reaches/crosses the age of 2 years, on the day of the journey/return journey, & does not possess an adult ticket, then he/she will only be allowed to travel on that flight, subject to availability of seat & upon payment of the applicable differential adult fare, tax, fees & charges before commencement of that part of the journey.

3. Expectant Mothers

Expectant mothers, till the end of 36th week of pregnancy are permitted to fly provided there are no prior complications. Expectant mothers, after the end of 36th week of pregnancy is not permitted to fly.  

However, expectant mothers from the beginning of 28th week till the end of 36th week of pregnancy will be required to carry a valid ‘Fit To Fly’ medical certificate issued by her treating gynaecologist/obstetrician, not earlier than 3 days prior to the date of travel. The medical certificate must be acceptable to the Air Taxi staff. A copy of the certificate will be retained by Air Taxi.

In case of any doubt/clarification regarding the wellbeing of the expectant mother, the company doctor may be contacted for necessary advice.

Air Taxi, shall, in no way be responsible in the event a false ‘Fit To Fly’ medical certificate is produced by the passenger & by relying upon such a certificate, Air Taxi permits the passenger to fly & any harm is caused to such passenger due to flying in such medical conditions.

Post Delivery:

Mother & infant can fly after 7 days post delivery, provided it was a normal delivery.

For a caesarean/complicated delivery, the mother will be required to carry a ‘Fit To Fly’ medical certificate issued from her treating gynaecologist/obstetrician.

4. Carriage of Pets/Service Animals

Carriage of pets/service animals is not allowed on Air Taxi flights.

5. Differently Abled Passengers/PRM/Passengers with Adverse Medical Condition

Air Taxi, unfortunately, does not accept passengers with reduced mobility (PRM), differently abled passengers & passengers with adverse medical condition as it neither has provision of cabin crew nor safety assistant on board. Hence, Air Taxi is not in a position to provide special assistance & service to PRM, differently abled passengers & passengers with adverse medical condition, a list of which (is indicative & not exhaustive) is as follows:

  • Passengers having mobility problems due limbs in plaster casts/broken limbs/braces/other prosthetic devices
  • Passengers using wheelchairs/crutches/stretchers
  • Passengers with visual &/or hearing impairment
  • Passengers with psychiatric or emotional disorders
  • Passengers having intellectual disability/autism/alzheimer’s/dementia/down syndrome/epilepsy
  • Passengers travelling with internal devices such as a pacemaker or a defibrillator
  • Passengers dependent on or carrying Portable Oxygen Concentrators (POC)

Passengers with any other adverse medical condition for which they are dependent on someone else to help them overcome it.