4. Cancellation of Booking
Cancellation: It is cancellation of a booking by a passenger at-least till 2 hrs before the scheduled departure time.
Example Case
Booking Date & Time
01 Jan, 2024 @12:00 IST
Scheduled Departure
20 Jan, 2024 @16:00 IST
For this booking, cancellation period is anytime after the booking i.e. '01 Jan, 2024 - 12:00 IST' till '20 Jan, 2024 - 13:59:59 IST'. Any cancellation after '20 Jan, 2024 - 13:59:59 IST' will not be counted as cancellation, but as "No Show".
Cancellation charge will be applicable per passenger, per sector [Cancellation charge is not more than the base fare plus fuel surcharge (if applicable)].
| Cancellation Period (w.r.t. Scheduled Departure Time) | Cancellation Charge Amount (in INR) |
|---|---|
| From 2 hours to 2 days prior to departure | 80% of Total Fare, excluding taxes and fees |
| From 2 days upto 7 days prior to departure | 50% of Total Fare, excluding taxes and fees |
| More than 7 days prior to departure | 20% of Total Fare, excluding taxes and fees |
Look-in Option
Air Taxi provides "Look-in option" for a period of 24 hours after booking ticket. During this period passenger can cancel the ticket without any additional charges.